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Cancellation policy & cancellation form

Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his self-employed professional activity:


A. REVOCATION INSTRUCTION
RIGHT OF REFUSAL

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took or has taken possession of the last goods.


In order to exercise your right of revocation, you must inform us (Bajwa Oriental Style e.K., Sonnenallee 34, 12045 Berlin, Tel.: 0049-30-91577432, Fax: 0049-30-81408784, E-Mail: [email protected]) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

 

CONSEQUENCES OF WITHDRAWAL

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods. This also applies to shipments that have not been accepted or collected by you.

You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that are not necessary for checking their nature, properties and functioning.

 

EXCLUSION OR PREMATURE EXPIRATION OF THE RIGHT OF WITHDRAWAL

The right of revocation does not apply to contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

The right of withdrawal expires prematurely in the case of contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.


GENERAL INFORMATION

Please avoid damage and contamination of the goods. If possible, please return the goods to us in their original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
If possible, please do not return the goods to us carriage forward.
Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. REVOCATION FORM

If you want to cancel the contract, please fill in this form and send it back.

To

Bajwa Oriental Style e.K.
Sonnenallee 34
12045 Berlin
Germany
fax: 0049-30-81408784
e-mail: [email protected]

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________

_______________________________________________________

_______________________________________________________ 

 


Ordered on (*) ____________ / received on (*) __________________

 


________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

_________________________________________________ 

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