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Frequently Asked Questions

How long does shipping take?

Our delivery time is 1–3 business days within Germany and 3–7 business days within the EU. In rare cases (e.g. during high order volumes), delays may occur.

Can I return my perfume?

You have a statutory right of withdrawal within 14 days. A return is possible if the item is unused and in its original condition. Please note: Perfumes that have been opened or tested may only be refunded partially due to hygiene regulations. Return shipping costs are borne by the customer. We are happy to advise you before purchase to help you find the right scent.

Why can't I order sprays to Malta, Greece, Ireland or Cyprus?

Due to air freight restrictions, perfume sprays are classified as hazardous goods and cannot be shipped by air. Therefore, we can only send alcohol-free perfume oils to countries such as Malta or Cyprus.

How do I apply concentrated perfume oil (Attar)?

Apply 1–2 drops to pulse points (e.g. neck, wrists) or gently to clothing. Do not rub in. Less is more: perfume oil reacts with body heat and unfolds slowly over time.

How should I store my perfume?

Store your perfume in a cool, dry, and dark place – ideally in the original box. Avoid strong temperature changes (e.g. in the bathroom or car), as they reduce the scent's quality.

Can I pay by invoice?

Yes, you can choose Klarna or PayPal invoice payment at checkout – subject to approval by the provider.

How long does a perfume oil last?

Depending on your skin type and application, perfume oils typically last 6 to 12 hours on the skin. Some scents can be detected even the next day.

Can I order samples?

Yes, we offer 3 ml size for many perfume oils. Spray perfumes are also available in miniature sizes – perfect for testing a fragrance before committing to a full bottle.