Shipping policy
We ship within Germany as well as to EU countries, Switzerland, Liechtenstein, Norway, the UK, Canada, and the USA. Islands (e.g. Cyprus, Ireland) are unfortunately excluded for perfume sprays. We can only ship perfume oils to islands.
Domestic Shipping Rates (Germany)
| Service | Weight | Price |
|---|---|---|
| DHL Small Parcel | up to 1 kg | €3.80 |
| DHL Standard Parcel | from 1 kg | €4.40 |
| DHL Express (Mon–Fri) | 0–2000 g | €31.00 |
| DHL Express (Mon–Fri) | 2001–4999 g | €35.00 |
Shipping to Other EU Countries
Shipping costs to EU countries are based on total weight, with tracking via DHL, DPD, or Hermes. Please note that shipping costs may vary slightly depending on the VAT rate applied in the destination country.
| Weight | Price |
|---|---|
| 0–500 g | €7.50 |
| 500 g–1.8 kg | €13.90 |
| 1.8–5 kg | €18.90 |
| 5–10 kg | €21.60 |
Shipping to Switzerland
| Weight | Price |
|---|---|
| up to 0.5 kg (Deutsche Post) | €8.00 |
| 0.5–1 kg (DHL) | €11.00 |
| 1–2 kg (DHL) | €18.99 |
| 2–5 kg (DHL) | €29.99 |
Additional costs such as duties, taxes, or bank fees may apply outside the EU. For details, see EU Customs Duties, Import VAT, or Swiss Customs.
Shipping Outside Europe (Perfume Oils Only)
| Weight | Price |
|---|---|
| up to 450 g | €9.00 |
| 450–950 g | €14.00 |
| 950–1950 g | €25.00 |
Orders containing perfume sprays outside Europe will be automatically canceled and refunded.
Delivery Times
Processing time: 1–2 business days.
Domestic shipments via DHL, international shipments via the specified carrier.
Return Shipping Costs
In case of withdrawal, you bear the cost of return shipping. Please use an economical shipping method and include our returns form with your package. Unpaid shipments will be charged to you.
Conclusion of Contract
Contract language is German. Your order becomes binding when you click “Submit”. You will receive an order confirmation by email immediately.
Storage of Contract Text
The contract text (order details, T&C) is stored and sent to you by email. You can view and download our T&C at any time on this page.
Prices
All prices are final, including statutory VAT. Detailed price information is available on the respective product pages.
Terms & Conditions & Cancellation Policy
Our full Terms & Conditions and Cancellation Policy are permanently linked in the footer.